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  2. How do I add RA to my Whitelist?
  • General Questions 3 Articles

    • Site Security 1 Articles
      • How do I know my information is secure on RA?
    • Email 1 Articles
      • How do I add RA to my Whitelist?
    • What is RecruitAlliance? How does it work?
    • How do I know my information is secure on RA?
    • How do I add RA to my Whitelist?
  • Employers 25 Articles

    • Preferred Vendor 4 Articles
      • Why would an Agency Recruiter want to join RecruitAlliance?
      • Can I use the agency recruiters with which I already have a relationship?
      • How to search for agency recruiters that have accounts
      • How can I control what Agency Recruiters have access to my job?
    • Invitation or Confidential Searches 2 Articles
      • Can I use the agency recruiters with which I already have a relationship?
      • How can I control what Agency Recruiters have access to my job?
    • Candidate Quality 2 Articles
      • How can I improve the quality of the candidates being submitted to my job?
      • How to document a candidate that resigns or is fired?
    • Duplicate Candidates 1 Articles
      • What if several recruiters refer the same candidate?
    • Vendor Management 4 Articles
      • How does RA help to reduce or eliminate recruiter calls?
      • Why would an Agency Recruiter want to join RecruitAlliance?
      • Can I use the agency recruiters with which I already have a relationship?
      • How can I find agency recruiters that specialize is a specific industry?
    • Account Activation 2 Articles
      • I have applied for an account but it has not been activated. When will I get access?
      • How can I help other people at my company create an account on RecruitAlliance?
    • Job Management 10 Articles
      • How do I hire a candidate in RecruitAlliance
      • What do different candidate statuses mean?
      • What is the Honor Period
      • How to share (forward) candidate documents with colleagues
      • How to document a candidate that resigns or is fired?
      • How do I share the responsibility of managing a job order with others in my organization?
      • How do I update the details of a Hire?
      • How can I find agency recruiters that specialize is a specific industry?
      • How do I repost a job order?
      • How do I post a Job Order?
    • Managed Billing 4 Articles
      • When will I receive my recruiting fee after submitting the invoice?
      • How do I check on the status of a Managed Billing invoice?
      • What is Managed Billing?
      • Where can I review the standardized recruiting agreement?
    • Enterprise Account Management 3 Articles
      • What types of accounts are offered for Employers?
      • Employer Subscription Plans
      • How can I help other people at my company create an account on RecruitAlliance?
    • How do I hire a candidate in RecruitAlliance
    • What do different candidate statuses mean?
    • What is the Honor Period
    • How to share (forward) candidate documents with colleagues
    • How does RA help to reduce or eliminate recruiter calls?
    • How can I improve the quality of the candidates being submitted to my job?
    • Why would an Agency Recruiter want to join RecruitAlliance?
    • Can I use the agency recruiters with which I already have a relationship?
    • How to search for agency recruiters that have accounts
    • How to document a candidate that resigns or is fired?
    • What is RecruitAlliance? How does it work?
    • What types of accounts are offered for Employers?
    • What is Managed Billing?
    • Where can I review the standardized recruiting agreement?
    • I have applied for an account but it has not been activated. When will I get access?
    • Employer Subscription Plans
    • How can I control what Agency Recruiters have access to my job?
    • How do I share the responsibility of managing a job order with others in my organization?
    • How do I update the details of a Hire?
    • How can I find agency recruiters that specialize is a specific industry?
    • How do I repost a job order?
    • How can I help other people at my company create an account on RecruitAlliance?
    • How do I post a Job Order?
    • What if several recruiters refer the same candidate?
    • Who owns the data or candidate referrals submitted to jobs I post?
  • Operator 0 Articles

  • Agency Recruiter 43 Articles

    • Total Recruiter Management 1 Articles
      • What types of RecruitAlliance accounts are available to recruiting vendors/agencies?
    • Confidential & Invitation Only Jobs 2 Articles
      • How do I become a clients’ Preferred Vendor?
      • How do I refer a candidate to an Invitation Only job?
    • Candidate Status 8 Articles
      • Why is my candidate showing as Not Available - Hired, in my Candidate Pipeline (View My Candidates)?
      • My candidate's status is No Further Action [NFA]. What does this mean?
      • What do different candidate statuses mean?
      • How can I obtain more information when my candidate is rejected?
      • Can I delete a candidate, once submitted?
      • I submitted my candidate more than 10 days ago and have not received any feedback. What can I do?
      • My candidate was submitted by another agency recruiter. Who gets credit for the referral?
      • My candidate was hired by the Client, but only shows as New in RA. What do I do?
    • Job Status 4 Articles
      • The job is not accepting referrals. What does this mean?
      • How do I refer a candidate to an Invitation Only job?
      • Everything you need to know about Job Alerts.
      • My candidate was hired by the Client, but only shows as New in RA. What do I do?
    • Job Alerts 2 Articles
      • Everything you need to know about Job Alerts.
      • How do I add RA to my Whitelist?
    • Candidate Management 11 Articles
      • My candidate's status is No Further Action [NFA]. What does this mean?
      • How do I hire a candidate in RecruitAlliance
      • What do different candidate statuses mean?
      • What is the Honor Period
      • How can I improve the quality of the candidates being submitted to my job?
      • How to submit a candidate referral to a job
      • How to Confirm Hire Details following a hire?
      • Can I delete a candidate, once submitted?
      • I submitted my candidate more than 10 days ago and have not received any feedback. What can I do?
      • My candidate was submitted by another agency recruiter. Who gets credit for the referral?
      • My candidate was hired by the Client, but only shows as New in RA. What do I do?
    • Invitation Only Job 2 Articles
      • How do I refer a candidate to an Invitation Only job?
      • I requested an invitation to a job but have not heard back. When will the Client respond?
    • Communication 5 Articles
      • How to submit a candidate referral to a job
      • How do I protect myself when working on split fee jobs?
      • Everything you need to know about Job Alerts.
      • Can an agency recruiter communicate directly with the employer?
      • My candidate was hired by the Client, but only shows as New in RA. What do I do?
    • Cost, Fees, Membership 8 Articles
      • Why would an Agency Recruiter want to join RecruitAlliance?
      • Billing Receipts/Membership Payments
      • Can I work with any employer posting jobs on RecruitAlliance?
      • What is Managed Billing?
      • Does RecruitAlliance receive a portion of the recruiting fee when I make a placement?
      • How do I cancel my agency recruiter account?
      • How do I reactivate my account?
      • Does it cost an Agency Recruiter anything to create a RecruitAlliance account?
    • External Candidate Applications 2 Articles
      • How do I refer a candidate to an Invitation Only job?
      • What do I do if the Employer's web application is not working or the job is not available?
    • Employer's Contracts & Terms 4 Articles
      • What is the Honor Period
      • What is Managed Billing?
      • Where can I review the standardized recruiting agreement?
      • Can I negotiate the recruiting agreement with the Client?
    • Account Management 5 Articles
      • What types of RecruitAlliance accounts are available to recruiting vendors/agencies?
      • Billing Receipts/Membership Payments
      • How do I update my Vendor Setup/Remit-To Address?
      • How can I update the credit card associated with my account?
      • How do I reactivate my account?
    • SplitAlliance 8 Articles
      • What is SplitAlliance?
      • How do I hire a candidate in RecruitAlliance
      • How can I improve the quality of the candidates being submitted to my job?
      • How to submit a candidate referral to a job
      • What is RecruitAlliance? How does it work?
      • How do I protect myself when working on split fee jobs?
      • How do I repost a job order?
      • How do I edit a split job after it has been posted?
    • Dispute 1 Articles
      • What if I have a dispute with the Client?
    • Small Business/Diversity Certificates 2 Articles
      • How do I upload my small business or diversity certificate?
      • What types of small business/diversity certificates can I upload to my account?
    • Getting Paid 3 Articles
      • When will I receive my recruiting fee after submitting the invoice?
      • How to Confirm Hire Details following a hire?
      • What is Managed Billing?
    • Invoicing 2 Articles
      • PO and Invoicing instructions ONLY for Wells Fargo jobs with a posted job location outside the US
      • When will I receive my recruiting fee after submitting the invoice?
    • PO and Invoicing instructions ONLY for Wells Fargo jobs with a posted job location outside the US
    • What is SplitAlliance?
    • The job is not accepting referrals. What does this mean?
    • Why is my candidate showing as Not Available - Hired, in my Candidate Pipeline (View My Candidates)?
    • My candidate's status is No Further Action [NFA]. What does this mean?
    • How do I become a clients’ Preferred Vendor?
    • How do I refer a candidate to an Invitation Only job?
    • What types of RecruitAlliance accounts are available to recruiting vendors/agencies?
    • When will I receive my recruiting fee after submitting the invoice?
    • How do I hire a candidate in RecruitAlliance
    • What do different candidate statuses mean?
    • What is the Honor Period
    • How can I improve the quality of the candidates being submitted to my job?
    • Why would an Agency Recruiter want to join RecruitAlliance?
    • How to submit a candidate referral to a job
    • What is RecruitAlliance? How does it work?
    • Billing Receipts/Membership Payments
    • Can I work with any employer posting jobs on RecruitAlliance?
    • How can I obtain more information when my candidate is rejected?
    • How do I check on the status of a Managed Billing invoice?
    • How to Confirm Hire Details following a hire?
    • How do I update my Vendor Setup/Remit-To Address?
    • What is Managed Billing?
    • Everything you need to know about Job Alerts.
    • Can an agency recruiter communicate directly with the employer?
    • Where can I review the standardized recruiting agreement?
    • Does RecruitAlliance receive a portion of the recruiting fee when I make a placement?
    • Can I negotiate the recruiting agreement with the Client?
    • I have applied for an account but it has not been activated. When will I get access?
    • How do I cancel my agency recruiter account?
    • How can I update the credit card associated with my account?
    • How do I reactivate my account?
    • Does it cost an Agency Recruiter anything to create a RecruitAlliance account?
    • How do I upload my small business or diversity certificate?
    • What types of small business/diversity certificates can I upload to my account?
    • How do I edit a split job after it has been posted?
    • Can I delete a candidate, once submitted?
    • I requested an invitation to a job but have not heard back. When will the Client respond?
    • What do I do if the Employer's web application is not working or the job is not available?
    • I submitted my candidate more than 10 days ago and have not received any feedback. What can I do?
    • My candidate was submitted by another agency recruiter. Who gets credit for the referral?
    • My candidate was hired by the Client, but only shows as New in RA. What do I do?
    • What if I have a dispute with the Client?

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How do I add RA to my Whitelist?

  • Date updated 2016-05-19
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  • Categories
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  • White List
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How do I add RA to my Whitelist?

Here are whitelisting instructions for some of the major email service providers.

AOL

To add administrator@recruitalliance.com to your AOL address book:

  • Open an email from us and then click the ‘This Is Not Spam’ button
  • Click the Mail menu and select Address Book
  • Wait for the Address Book window to pop up, then click the ‘Add’ button
  • Wait for the Address Card for New Contact window to load
  • Paste administrator@recruitalliance.com into the ‘Other E-Mail’ field
  • Make our “From” address, administrator@recruitalliance.com, the Primary E-Mail address by checking the appropriate box
  • Click “Save” 

Yahoo!

To whitelist administrator@recruitalliance.com with Yahoo!, you will need to set up a “filter” after first taking the following steps:

  • If you find email from administrator@recruitalliance.com is going to your Yahoo! bulk folder, open it and click “Not Spam”
  • Be sure that the address administrator@recruitalliance.com is not in your “Blocked Addresses” list. If administrator@recruitalliance.com is on your “Blocked Addresses” list, select it and click “Remove Block”

Now to create the filter:

  1. Open your mail and click on “Mail Options” in the upper right hand corner
  2. Select ‘Filters’ (in the bottom left corner)
  3. On the Filters page, click “Add”
  4. Select the “From header:” rule, and add “contains” and administrator@recruitalliance.com, which tells the system to put email with administrator@recruitalliance.com in your inbox and not the bulk folder.
  5. Click the “Choose Folder” pull down menu and select ‘Inbox’
  6.  Pick the Add Filter button

Hotmail

To whitelist our address with Hotmail you will need to add administrator@recruitalliance.com to your Hotmail Safe List. Here’s how:

  1. First, if you find email from us in your Hotmail junk folder, open the email and click “Not Junk”
  2. Next, check to see if if the email address administrator@recruitalliance.com is on your Blocked Senders list. If you find administrator@recruitalliance.com on your Hotmail blocked senders list, select it and click on the “Remove” button.
  3. Next, open your mailbox and click “Options” in the upper right hand corner
  4. At the top of the page, click on the “Junk E-mail Protection” link
  5. Next, click on “Safe List”, which is down near the bottom
  6. Copy and paste administrator@recruitalliance.com where it says “Type an address or domain”
  7. Click the “Add” button

Gmail

  1. First, if you find email from us in your Gmail spam folder, select our email and click the “Not Spam” button
  2. Next, open an email that you have received from us
  3. Click on the little down-pointing-triangle-arrow next to “Reply”:
  4. Click “Add RecruitAlliance to Contacts list”

Microsoft Outlook 

  1. On the Tools menu, click Options
  2. On the Preferences tab, click Junk E-mail
  3. On the Safe Senders tab, click Add
  4. Add administrator@recruitalliance.com where it says “Add address”
  5. Click OK

Thunderbird

To whitelist in Thunderbird, you will need to add administrator@recruitalliance.com to your address book, and then set up your Thunderbird Junk Mail Controls to whitelist your address book.

  1. First, if you find email from administrator@recruitalliance.com in your Junk folder, right-click on our email and choose “Mark as Not Junk”
  2. Next, click the Address Book button
  3. Highlight the Personal Address Book
  4. Click on “New Card”
  5. In the “Contact” tab of the new card, copy and paste administrator@recruitalliance.com to the email dialog box
  6. Click “Ok”
  7. Next, to whitelist your address book, select “Tools > Junk Mail Controls” from the drop down menu
  8. Update the “White Lists” module under the “Settings” tab by selecting “Personal Address Book” from the drop down menu, and then check the box next to “Do not mark messages as junk mail”
  9. Click “Ok”

Apple Mail for OS X

  1. First, if email from administrator@recruitalliance.com ends up in your junk folder, highlight or open it and click “Not Junk” at the top of your screen. Then:
  2. Go to Mail > Preferences from your Mail menu
  3. Go to the Rules tab
  4. Select Add Rule
  5. Give this rule a name such as “RecruitAlliance”
  6. Create a rule that says “If any of the following conditions are met: ‘From’ ‘Contains'” and then paste in “administrator@recruitalliance.com”
  7. From the actions, select ‘Move message’ to mailbox ‘Inbox’.
  8. Click “OK”

Postini 

You do not need to whitelist email from RecruitAlliance in Postini unless you find it trapped in the “Junk” area by Postini.

  1. Log into your Postini account
  2. Look to see if any email from administrator@recruitalliance.com is listed in your Junk area
  3. If you find email from administrator@recruitalliance.com in the Junk area, check the check box next to the email from administrator@recruitalliance.com
  4. Click the “Deliver Selected” link at the very top of the Junk screen
  5. On the next screen, click the “Approve Sender” check box next to the email from administrator@recruitalliance.com
  6. Click the “Approve Selected Senders” button

 

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