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Knowledge Base Categories
General Questions
(
3
Articles)
How do I add RA to my Whitelist?
How do I know my information is secure on RA?
What is RecruitAlliance? How does it work?
more topics...
Site Security
(
1
Articles)
How do I know my information is secure on RA?
more topics...
Email
(
1
Articles)
How do I add RA to my Whitelist?
more topics...
Employers
(
17
Articles)
How does RA help to reduce or eliminate recruiter calls?
Who owns the data or candidate referrals submitted to jobs I post?
How can I improve the quality of the candidates being submitted to my job?
more topics...
Preferred Vendor
(
3
Articles)
Why would an Agency Recruiter want to join RecruitAlliance?
How can I control what Agency Recruiters have access to my job?
Can I use the agency recruiters with which I already have a relationship?
more topics...
Invitation or Confidential Searches
(
2
Articles)
How can I control what Agency Recruiters have access to my job?
Can I use the agency recruiters with which I already have a relationship?
more topics...
Candidate Quality
(
1
Articles)
How can I improve the quality of the candidates being submitted to my job?
more topics...
Duplicate Candidates
(
1
Articles)
What if several recruiters refer the same candidate?
more topics...
Vendor Management
(
4
Articles)
How does RA help to reduce or eliminate recruiter calls?
Why would an Agency Recruiter want to join RecruitAlliance?
Can I use the agency recruiters with which I already have a relationship?
more topics...
Account Activation
(
2
Articles)
I have applied for an account but it has not been activated. When will I get access?
How can I help other people at my company create an account on RecruitAlliance?
more topics...
Posting A Job
(
1
Articles)
How do I post a Job Order?
more topics...
Job Management
(
5
Articles)
How do I post a Job Order?
How do I repost a job order?
How can I find agency recruiters that specialize is a specific industry?
more topics...
Managed Billing
(
2
Articles)
How do I check on the status of a Managed Billing invoice?
What is Managed Billing?
more topics...
Enterprise Account Management
(
2
Articles)
What types of accounts are offered for Employers?
How can I help other people at my company create an account on RecruitAlliance?
more topics...
Operator
(
2
Articles)
I have applied for an account but it has not been activated. When will I get access?
How can I update the credit card associated with my account?
more topics...
New Vendor Activation
(
1
Articles)
I have applied for an account but it has not been activated. When will I get access?
more topics...
Agency Recruiter
(
36
Articles)
How do I become a clients’ Preferred Vendor?
How can I obtain more information when my candidate is rejected?
Why is my candidate showing as Not Available - Hired, in my Candidate Pipeline?
more topics...
Invitation Only Job
(
1
Articles)
I requested an invitation to a job but have not heard back. When will the Client respond?
more topics...
Total Recruiter Management
(
1
Articles)
Do you offer agency-wide accounts?
more topics...
Confidential & Invitation Only Jobs
(
1
Articles)
How do I become a clients’ Preferred Vendor?
more topics...
Candidate Status
(
7
Articles)
How can I obtain more information when my candidate is rejected?
Why is my candidate showing as Not Available - Hired, in my Candidate Pipeline?
My candidate was hired by the Client, but only shows as New in RA. What do I do?
more topics...
Job Status
(
3
Articles)
The job is not accepting referrals. What does this mean?
My candidate was hired by the Client, but only shows as New in RA. What do I do?
What is a Job Alert? How do I set it up? Can I edit a Job Alert?
more topics...
Job Alerts
(
2
Articles)
How do I add RA to my Whitelist?
What is a Job Alert? How do I set it up? Can I edit a Job Alert?
more topics...
Candidate Management
(
6
Articles)
My candidate was hired by the Client, but only shows as New in RA. What do I do?
My candidate was submitted by another agency recruiter. Who gets credit for the referral?
I submitted my candidate more than 10 days ago and have not received any feedback. What can I do?
more topics...
Communication
(
4
Articles)
My candidate was hired by the Client, but only shows as New in RA. What do I do?
Can an Agency Recruiter communicate directly with the Employer?
What is a Job Alert? How do I set it up? Can I edit a Job Alert?
more topics...
Cost, Fees, Membership
(
7
Articles)
How do I activate or reactivate my account?
Why would an Agency Recruiter want to join RecruitAlliance?
Am I only able to work with the Client that referred me to RA?
more topics...
Membership Cancellation
(
1
Articles)
How do I cancel my agency recruiter account?
more topics...
Account/Membership Activation
(
1
Articles)
I have applied for an account but it has not been activated. When will I get access?
more topics...
External Candidate Applications
(
1
Articles)
What do I do if the Employer's web application is not working or the job is not available?
more topics...
Employer's Contracts & Terms
(
3
Articles)
Where can I review the Employer’s standardized contract?
Can I negotiate the terms of the contract with the Client?
What is Managed Billing?
more topics...
SplitAlliance
(
6
Articles)
How can I improve the quality of the candidates being submitted to my job?
How do I edit a split job after it has been posted?
How do I protect myself when working on split jobs?
more topics...
Managing Split Jobs
(
3
Articles)
How do I edit a split job after it has been posted?
How do I protect myself when working on split jobs?
How do I repost a job order?
more topics...
Account Management
(
3
Articles)
How do I activate or reactivate my account?
How can I update the credit card associated with my account?
How do I update my Vendor Setup/Remit-To Address?
more topics...
Dispute
(
1
Articles)
What if I have a dispute with the Client?
more topics...
Small Business/Diversity Certificates
(
2
Articles)
What types of small business/diversity certificates can I upload to my account?
How do I upload my small business or diversity certificate?
more topics...
Getting Paid
(
2
Articles)
How do I Confirm Hire Details of a candidate that has been hired?
What is Managed Billing?
more topics...
Invoicing
(
1
Articles)
How do I submit an invoice for a hire with the job location outside US?
more topics...
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