Support Center > Knowledge base> Category: Agency Recruiter
Category: Agency Recruiter
33 Articles
Orange arrow What is a Job Alert? How do I set it up? Can I edit a Job Alert?

780 views
  A Job Alert is a saved Job Search that notifies via email about any new jobs that meet your search criteria. Job Alerts are the best way to stay on top of new job orders because they alert you even if your membership with RA is not current. To set up a Job Alert: Click on the Find Jobs tab at ...
Orange arrow What is SplitAlliance?Can I post a split job on RecruitAlliance?

982 views
  SplitAlliance, part of the RecruitAlliance network, is a powerful split networking resource that you gain access to through your RA account. Active membership allows you to post as many jobs as you would like for FREE and gain access to our massive network of pre-screened agency recruiters. Your ...
Orange arrow How can I obtain more information when my candidate is rejected?

1129 views
  When you receive a rejection notice from the client, they will provide you with the reason they decided not to move forward. Some common reasons for rejection include: The candidate was sourced internally Currently have more qualified candidates Candidate does not have enough experience manag...
Orange arrow Can I delete a candidate, once submitted?

842 views
  Once you have submitted a candidate to a requisition, they cannot be deleted. If your candidate has taken another opportunity or is no longer working with you, their status can be changed to Not Available. This changes their Candidate Status for all requisitions to which they have been submitted....
Orange arrow How do I become a clients’ Preferred Vendor?

1380 views
  Every internal recruiter that works on a client's behalf has the ability to create and maintain their own Preferred Vendor lists within their RA account. To make it easy to for them to invite you to their most exclusive job orders or to build a new relationship, make sure you: Create your own R...
Orange arrow What is RecruitAlliance? How does it work?

428 views
  RecruitAlliance is an international sourcing marketplace that enables Employers with full-time and contract job orders and Agency Recruiters with split fee job orders to simplify the process of collaboration, either on a small or enterprise level. For Agency Recruiters/Vendors: Register for an acc...
Orange arrow How do I check on the status of an invoice being handled by Managed Billing?

203 views
  Some requisitions require the use of RecruitAlliances' Managed Billing service when it comes time to invoice the employer for a successful placement. To check the status of an invoice after it is submitted: Log into your RA account and click on My Account in the upper right corner, then select M...
Orange arrow What is Managed Billing?

875 views
  Regardless of where in the world a job order is posted, RecruitAlliances' Managed Billing service can help to simplify the payment process. If an employer chooses to use Managed Billing, they require all invoices to be submitted through the agency recruiters RecruitAlliance [RA] account and RA mana...
Orange arrow Why is my candidate showing as Not Available - Hired, in my Candidate Pipeline?

834 views
  Not Available. When a candidate is hired for a job that is posted on RecruitAlliance, the system changes the availability from 'Available' to 'Not Available - Hired'....
Orange arrow The job is not accepting referrals. What does this mean?

998 views
  A client will mark their job as Not Accepting Referrals when the job is on hold. This is usually temporary and is often used because they need more time to review the candidates that have already been submitted. You will be notified is a job is changed to Not Accepting Referrals if it is either in...
Orange arrow What if I have a dispute with the Client?

799 views
  A clients' terms and conditions are posted as part of every requisition. When you submit a candidate to a job, you are also agreeing to this contract. If you have a dispute with a Client, please review the contract for clarification first. RecruitAlliance does not have any influence on the outco...
Tagged: contract, dispute


Orange arrow My candidate was hired by the Client, but only shows as New in RA. What do I do?

731 views
  Please email Customer Support at support@recruitalliance.com, and let us know the requisition number of the job and the candidate's name, along with a brief explanation of your inquiry. We will contact the Client on your behalf to obtain an update and get back to you once we receive a response fro...
Orange arrow My candidate was submitted by another agency recruiter. Who gets credit for the referral?

699 views
  RecruitAlliance serves as the record keeper for both recruiting agencies and employers. The first agency to submit the candidate receives credit for the referral. Remember, prior to submitting a candidate, every recruiter digitally signs and agrees that they have communicated with the candidate ...
Orange arrow I submitted my candidate more than 10 days ago and have not received any feedback. What can I do?

674 views
  Please email customer support at support@recruitalliance.com. Send the requisition number, candidate's name, and the date you submitted the candidate. A member of the Customer Support team will contact the client. Please continue to monitor your account and all email notifications from RA. Ofte...
Orange arrow How can I improve the quality of the candidates being submitted to my job?

1179 views
  A detailed and accurate job description is the cornerstone for a well written requisition. The more specific the information the more on-target the candidates are likely to be. RecruitAlliance job order forms also include up to 5 Must Have fields. These are objective and definitive requirements tha...

Page: 1 of 3