Support Center > Knowledge base> Category: Candidate Management
Category: Candidate Management
5 Articles
Orange arrow Can I delete a candidate, once submitted?

1193 views
  Once you have submitted a candidate to a requisition, they cannot be deleted. If your candidate has taken another opportunity or is no longer working with you, their status can be changed to Not Available. This changes their Candidate Status for all requisitions to which they have been submitted....
Orange arrow My candidate was hired by the Client, but only shows as New in RA. What do I do?

1068 views
  Please email Customer Support at support@recruitalliance.com, and let us know the requisition number of the job and the candidate's name, along with a brief explanation of your inquiry. We will contact the Client on your behalf to obtain an update and get back to you once we receive a response fro...
Orange arrow My candidate was submitted by another agency recruiter. Who gets credit for the referral?

1056 views
  RecruitAlliance serves as the record keeper for both recruiting agencies and employers. The first agency to submit the candidate receives credit for the referral. Remember, prior to submitting a candidate, every recruiter digitally signs and agrees that they have communicated with the candidate ...
Orange arrow I submitted my candidate more than 10 days ago and have not received any feedback. What can I do?

1020 views
  Please email customer support at support@recruitalliance.com. Send the requisition number, candidate's name, and the date you submitted the candidate. A member of the Customer Support team will contact the client. Please continue to monitor your account and all email notifications from RA. Ofte...
Orange arrow How can I improve the quality of the candidates being submitted to my job?

1707 views
  A detailed and accurate job description is the cornerstone for a well written requisition. The more specific the information the more on-target the candidates are likely to be. RecruitAlliance job order forms also include up to 5 Must Have fields. These are objective and definitive requirements tha...

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