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What do I do if the Employer's web application is not working or the job is not available?

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Question
What do I do if the Employer's web application is not working or the job is not available?

Answer

At some point during the candidate consideration process, you may be required by the Employer to cause your candidate to apply to either a specific job order or to assist your candidate in creating a profile on the Employers website.  Because RecruitAlliance does not manage any of these external applications, we are not able to directly fix or update any issues you may encounter.  Often, however, the Employer may not be aware that an error is occurring or that a job is not available on their careers page.  Please contact RA Customer Support at support@recruitalliance.com.  Please provide the requisition number, the date you attempted to access the web application and a brief description of the issue you are encountering.  A member of our team will reach out to the Client to report the issue.  

For reference, your submittal through RA to the employer's job order is date and time stamped.

 


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Article Details
Views: 961 Created on: Feb 24, 2016
Date updated: May 19, 2016

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